Event app documentation + Masterclass

If you would need an event app for your event, these are the steps to follow:

1. Create developer accounts for both Apple and Google.

These developer accounts are necessary for your app to go live in the App Store and Play Store. You would need to give admin permissions to EVENTSCASE so that we can upload the apps and have them approved in the stores in your behalf. Click here for instructions for Apple and click here for instructions for Google.

2. Request for the app and link the event.

The request form for the one-event and multi-event apps is the same. If you are requesting a multi-event app, the images you are going to upload to the form should cover your global branding since it will be used for all events in the container app. Link the event to the said request.

3. Start configuring the menu and all other aspects of the app.

To read full documentation on how to configure your app, click here.

4. Once your app is live, you may announce it to everyone who's registered for your event.

The event app is usually announced to attendees a few weeks before the event commences. You may use the platform's emailing platform to inform attendees about the app by clicking on the Send email button within the ATTENDEES list of the EVENT DASHBOARD. Make sure that the email contains the correct download links for iOS and Android.

Masterclass

To watch a masterclass about the event app, click here.