July 2023

Edit 'My Profile' from the Digital Venue

🚨 Problem

If you want to manage your profile from the Digital Venue, there are currently 2 buttons:

Clicking on them takes you to the 'Profile' section of the backoffice:

The fact that attendees can end up in the old back office is a problem, because they go out into a completely different interface and they won't understand what is going on.

🤔 Solution

We have created a section in the Digital Venue so that you can edit some basic things in your profile from the Digital Venue, and we have removed the direct links to the backoffice.

The fields that can be edited from here are:

• Profile picture

• First name

• Last name

• Company name

• Job title

• Biography

• Social networks (Web, Linkedin, Twitter, Facebook, Instagram)

• Profile privacy

Add 'Bio' as a Profile Form question

🚨 Problem

Every user has the ability to fill their 'Bio' when editing their profile through the backoffice:

However, few people bother to fill in their biography, and I'm not surprised. The truth is that we don't make it easy for them.

🤔 Solution

Now, you can include the 'Bio' as a Profile Form question.

This way, you can ask attendees to fill their 'Bio' while registering for the event.

And if you prefer to upload the attendee list via CSV, you can add their corresponding bios too.

Better management of meetings with deleted attendees

🚨 Problem

In the new meeting system, we are not managing well some use cases in terms of user experience. For example:

• Case 1: an event attendee is a participant (not a host) of a meeting, and then you delete them from the event attendee list (but they still have a user account).

  • Currently, this person is still listed as a participant of the meeting even though he/she is not actually attending the meeting, and the other participants are not aware of this change. In addition, the meeting acceptance status of that person is not changed. That is, if that person had the meeting accepted, it still appears as accepted.

• Case 2: An event attendee is a participant (not a host) of a meeting, and then you delete their user account.

  • This person now disappears from the list of meeting participants, and there is no trace that there used to be a person there and now there is no longer a person there.

• Case 3: An attendee hosts a meeting and then you delete their user account:

  • The meeting now disappears and the other participants do not know that the meeting has disappeared.

🤔 Solution

Now, when you delete an attendee who already has meetings in an event, the following happens:

• We change the acceptance status of all their future meetings, so that they become 'rejected'.

• If they are the 'host' of a meeting, we grant host permissions to another attendee of that meeting.

• The removed attendee appears in the list of meeting participants as 'Deleted attendee'.

If you delete a user account, the same three things will happen, but in all the events where they are registered.