October 2022
The days keep passing by and our work keeps moving forward as well.
As customary, here is the news for the month of October.
If your platform is in a separate server, these updates may not be rolled out yet. Please contact your Project Manager if you need these features at this point in time.
Simpler registration for non-ticketed events
If you have ever used our registration product, these thoughts may have crossed your mind:
"I don't need something so complex for my event".
"I just need to put a contact form on the website so people can fill in their details".
"I don't like that there are multiple steps; people may get lost and not register in the end".
"People don't understand that you have to create a user account".
"I don't want people to enter passwords".
"I prefer to use a Google Form and synchronise registrations manually".
If you identified with any of these statements, this development will be of interest to you.
We have created a new website module called 'Simple registration' that allows attendee registration for non-ticketed events in a very straightforward manner.
Since this is important, I'd like to iterate that this will only work for events without tickets.
This module works like a typical contact form on a website:
The displayed questions come from the Profile form and Registration form of the corresponding event.
All someone has to do to register for the event is fill in the form and click "Send".
The attendee will receive a confirmation email as long as automatic emails are activated.
Send different confirmation emails depending on the type of ticket or delegate category
With hybrid events, we detected a very common client requirement: when an attendee registers for your event, you would want to send them different instructions depending on whether they will go to the physical event or connect to the event online.
For virtual attendees, you would usually give instructions on how they can access the livestreaming of the event. On the other hand, for physical events, you would usually provide guidelines on how they can access the venue and "check in" on the day of the event.
Ideally, you wouldn't want to put both sets of instructions in the same email since that may be confusing to attendees.
To make this possible, we have developed a new functionality that allows you to send different confirmation emails depending on the attendee's ticket type or delegate category.
If you want to know how it works, check out the following article:
The admin options icon no longer blocks your view
I'm aware some of you were frustrated by this:
The gear icon for admin options was covering up some names or messages.
We have made a simple but effective workaround to fix this problem. Now, you can scroll a bit more to the end of the last message so that nothing is blocked by the said icon.
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