Recommend attendees (Matchmaking)
When you attend a networking event, one of the most important - and tricky - things to do is finding people to connect with. If you are organising a networking event, your main goal is to create quality connections between attendees.
In order to meet these needs, we have created attendee recommendations or matchmaking.

What is Matchmaking?

Matchmaking is a feature that allows attendees to see highlighted profiles of other attendees with common interests.
They will appear with the tag Recommended for you.
When attendees want to do networking, they already have a starting point based on recommended people. The objective is to increase the likelihood of attendees finding interesting parties without spending much time or effort.

How do recommendations work?

Matchmaking doesn't do any kind of automatic analysis based on big data or AI. It's much easier: it's based on recommendation criteria that you set up as the Organiser.
These recommendation criteria are created based on the questions in your event's registration form.
If you want to use Matchmaking at an event, you have to ask in the registration form everything you need so you can create the recommendation criteria afterwards.

Enable matchmaking in an event

To enable matchmaking in an event, you have to enable the corresponding checkbox in the Attendee settings > Matchmaking section.

Set up recommendation criteria

Matchmaking is based on recommendation criteria, which are created based on the questions of your event's registration form.
If you want to use Matchmaking at an event, please note that you have to ask all the questions you need in the registration form so you can create the recommendation criteria afterwards.
The way the recommendation criteria work is very simple, but it is easier to understand with examples.

Create simple recommendations

Imagine that your event is a job fair and you want people looking to hire to be recommended to job seekers. The configuration would be as follows:

Creating two-way recommendations

With the example above, job seekers will see as recommendations people who are looking to hire, but not viceversa.
In other words, people looking to hire will not see recommendations from people looking for a job. If you want this to happen, you need to set up a complementary recommendation criteria:

Create complex recommendations

If you want to make more accurate recommendations, you can add several conditions in the recommendation criteria.
For example, if you want to increase the chances of professional growth for job seekers, you can create the following criteria:
With this configuration, attendees looking for a job and earning less than €20,000 will receive recommendations from attendees offering jobs and paying between €20,000 and €25,000.
Note that when there are several conditions within a recommendation criterion, they operate as an AND.
This means that all conditions must be met to make the recommendation.

Create recommendations using multiple checkbox

If you add a condition based on multiple checkbox questions within the recommendation criteria, those options work as an OR.
For example, if you have the following configuration, users who are looking for a job and are interested in engineering or sales will receive recommendations from people who are looking to hire and are interested in engineering or sales:
Note that when a multi checkbox question is added as a condition, its options work as an OR.
This means that if an attendee has marked only one of these options as an answer, the condition will be valid.

Question types valid for the recommendation criteria

Only the following types of questions can be added for the recommendation criteria:
  • Dropdown list
  • Radio button
  • Checkbox
  • Multi checkbox
  • Additional profile questions that are dropdown list, radio button, checkbox and multi checkbox